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Contract Cancellation in case you are consumer according to §13 BGB (german civil code) |
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You,
the customer, may revoke his contractual declaration within one month
without giving a reason. This withdrawal may be made in writing (e.g.
letter, fax, e-mail) or by returning the object purchased. This time
limit begins when the customer receives this information in writing,
however no earlier than the time at which the goods are received (in
case that there are returning deliveries of goods of the same type, the
time limit starts with the receipt of the first delivery). In addition
to that the time limit doesn´t start before we ourselves will have
fullfilled our information duties according to § 312c Abs. 2 BGB
combined with § 1 Abs. 1, 2 and 4 BGB-InfoV as well as our duties
according to § 312e Abs. 1 Satz 1 BGB combined with § 3 BGB-InfoV. The
timely dispatch of the withdrawal or of the goods is deemed to be
sufficient evidence that the withdrawal deadline has been observed.
The withdrawal shall be sent to:
BMA
Markus Aschauer
Badgasse 10
D - 83486 Ramsau
Email:
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Consequences of withdrawal
In the case of an effective withdrawal, the goods and services received
by both parties must be returned or refunded. If the customer is unable
to return some or all of the goods received, or if the condition of the
goods has deteriorated, the customer shall indemnify the seller if and
insofar as this is necessary. This does not apply if the deterioration
of the goods is solely the result of examination, such as the customer
would have been able to make in a shop. Otherwise, the customer can
avoid entering into an obligation to indemnify the seller by abstaining
from using the goods as an owner would and by refraining from any
activity which may decrease the value of the goods.
Please return the items including the original invoice.
Lingerie sets and product sets are to be returned completely.
Items which can be sent in a parcel have to be sent back to us and we
take the transportation risk. Should the weight or bulk of the goods
make it impossible to return them by parcel, it is sufficient if the
customer sends a written request to us to take the goods back. This
request shall be made within one month of receipt of the goods. Please
note that you will have to bear the cost of returning the goods
provided the goods delivered correspond to those ordered and that these
weren´t delivered to you in error or in a faulty contdition. Otherwise
you, the customer, shall not be obliged to pay for the return of the
goods.
In any case please return the items as an insured shipment, freight and
insurance paid, back to us, as the risk of the destruction or vanishing
of the shipment while transported to us has to be carried by us.
Please send the shipment to the following address:
BMA
Markus Aschauer
Badgasse 10
D - 83486 Ramsau
In case that we will have to pay for the returnshipment, we will refund
you the cost after we received the returned items here, in case you
have to pay these shipment cost, then we will refund you the part for
insuring the shipment after we received the returned items.
Please be informed that you will have to bear the transportation
surcharges later,in case you do return the items with freight unpaid to
us, you are obliged by german law to also keep our cost as low as
possible by your duty of cooperation, and that, in case you send the
items without insuring them and they get lost, you will be obliged to
indemnify us for our loss, as we will refund you the cost for the
insurance as mentioned above.
Obligations to refund payments have to be fullfilled within 30 days.
This time limit starts for you with sending off your cancellation
declaration or the item(s) and for us with the receipt of these.
You have no right to cancel the contract in case
- the items have been produced exclusively according to your individual
orders or are meant to fit your personal requirements or are not
suitable for a return due to their nature.
....of hygienic items, liquids or powder- and/or creamy products once
the product packaging has been opened and the temper evidence seal has
been broken.
... of the purchase of video, DVD, audio, video games and software products where the item has been unsealed.
… Special orders placed by you which are ordered especially for you, etc.
END OF CANCELLATION INFORMATION
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Cancellation Terms